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Privacy Policy at Kinbet Casino

This Privacy Policy explains what personal information we collect when you play at Kinbet Casino, why we collect it, who we share it with, and the rights you hold over your data. It applies to every visit to kin-bet-casino.com.

Data We Collect

Categories of information

We collect only the information needed to run your account, verify your identity, process payments and meet our legal obligations. Here is every category we handle.

  • Identity data: full name, date of birth, email address, phone number and residential address.
  • Verification documents: ID document, proof of address and payment method verification required before your first withdrawal, processed within 24 to 72 hours.
  • Transaction data: deposits and withdrawals, amounts, payment method details, gaming history and bonus activity.
  • Technical data: IP address, device type, operating system, browser and approximate location derived from your IP.
  • Gameplay behaviour: bets placed, games played, session duration, win and loss records and responsible-gambling indicators.
  • Marketing preferences: which channels you opted into, which messages you opened and whether consent was withdrawn.

How We Use Your Data

We use your data to open and maintain your account, complete KYC checks, process deposits and withdrawals through PayID, cards, e-wallets and crypto, and prevent fraud and bonus abuse. We also monitor play patterns to support responsible gambling, including deposit limits, loss limits and self-exclusion.

Marketing messages reach you only with your consent. Where a legal obligation applies, such as anti-money-laundering record-keeping under our MGA licence, we use data because the law requires it, not because of a commercial choice.

Why the law lets us process data

Contract. Creating your account, crediting bonuses and paying out winnings all require processing your data. Without it we cannot provide the service you signed up for.

Legal obligation. Our MGA licence (MGA/B2C/823/2024) and anti-money-laundering rules oblige us to verify your identity and keep transaction records for at least five years.

Legitimate interest. Fraud prevention, site security and aggregate statistics on game performance rely on this basis. We balance our interest against your rights and keep this processing minimal.

Consent. Marketing emails, SMS and personalised offers run only on your explicit consent. You can withdraw it at any time without losing access to your account.

How Long We Keep Data

Each category has a set retention period. Once the period ends we delete or anonymise the data. Regulatory minimums override shorter periods.

  • Transaction and account records: minimum 5 years after account closure, as required by gaming and AML regulations.
  • KYC documents: kept for 5 years after the relationship ends, then securely destroyed.
  • Marketing preferences: stored until you withdraw consent or your account is deleted.
  • Device and IP logs: up to 12 months for security and fraud analysis.
  • Closed accounts: personal data is removed within 30 days of the retention period expiring, except records we must keep by law.

Who We Share Data With

We never sell your data. We share it only with processors that need it to deliver a specific service, under written data-processing agreements.

Payment processors handle your deposits and withdrawals. KYC and AML providers verify your documents. Game and platform providers receive only the technical data needed to run a session. Analytics services help us understand site usage in aggregate. Regulators, such as the Malta Gaming Authority, and law-enforcement bodies may receive data when a lawful request is made.

Your Rights Over Data

How to exercise them

You control your data. Send any request to [email protected] and we will respond within 30 days. Identity verification may be required before we act on a request.

  • Access: get a copy of the personal data we hold about you.
  • Rectification: correct inaccurate or incomplete details.
  • Erasure: ask us to delete data we have no legal duty to keep.
  • Portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interest.
  • Withdraw consent: stop marketing at any time via account settings or the unsubscribe link.
  • Complain: lodge a complaint with the relevant data protection authority or the Malta Gaming Authority.

Cookies and Tracking

We use strictly necessary cookies for login, session security and payment flow, plus optional analytics and marketing cookies that load only after you accept them in the cookie banner. You can change your cookie choices at any time. Full details, including the cookie list and how to disable each type, are on our dedicated Cookies Policy page.

Security Measures We Apply

All traffic on kin-bet-casino.com runs over TLS encryption. Payment and KYC documents sit in encrypted storage, and access to personal data is limited to trained staff who need it for their role, under role-based access controls with audit logging.

If a data breach occurs, we will assess it immediately and notify you and the relevant supervisory authority without undue delay where the breach poses a risk to your rights. Our support team is available 24/7 via live chat and [email protected] if you spot anything unusual on your account.

Kinbet Casino FAQ

How do I request a copy of my personal data?

Email [email protected] from your registered address with the subject 'Data Access Request'. We verify your identity and send your data within 30 days.

Can I delete my Kinbet Casino account and all its data?

Yes. Contact support and we will close your account. Transaction and KYC records are kept for the 5-year regulatory minimum; everything else is deleted.

Do you use my data for marketing without asking?

No. Marketing emails, SMS and personalised offers run only on your consent, which you can withdraw at any time from account settings or the unsubscribe link.

Who can see my verification documents?

Only vetted compliance staff and our KYC provider, both under strict confidentiality and data-processing agreements. Documents are stored encrypted and destroyed 5 years after your account closes.